Banking & Finance

Modernizing, securing and digitizing the customer experience

In a fast-changing industry, subject to intense regulatory pressure, the emergence of new digital uses and increased competition, banks need to combine agility, compliance and operational excellence.

Acensi supports financial institutions in modernizing their information systems, digitizing their branch networks and securing their operations to boost customer confidence and business performance.

With a global approach to the banking business, Acensi works across the entire value chain, from retail banking to investment and corporate banking (CIB), via specialized banking, to support digital transformation, operational efficiency and risk control at the heart of financial organizations.

Major challenges

Major challenges for a fast-changing sector

Financial institutions are undergoing a profound transformation, driven by changes in usage, technologies and frameworks. regulations.They must reconcile innovation, safety and performance to remain competitive and inspire confidence.

Among the sector's key challenges :

Digitization of the network and growth in remote banking.

Omnichannel customer experience, rethinking the role and added value of physical branches.

Modernization of banking systems, combining performance, interoperability and security.

Regulatory tightening Compliance, consumer protection, KYC, LCB-FT, DSP2, RGPD.

Cybersecurity and resilience in the face of increasingly sophisticated threats.

Sustainable commitment with the integration of Green IT and reducing the digital footprint.

Our added value: technical excellence and customized support

Acensi helps banks design and implement reliable, agile and compliant solutions, to deliver a seamless customer experience and sustainable operational performance. Our expertise combines specific development, mastery of critical environments and technical excellence, to make technology a strategic lever at the heart of financial transformation.

Our value proposition

From front to back office, Acensi is involved at every stage of the banking transformation:

Customer journey & digital support redesigning subscription paths, UX/UI ergonomics, experience omnichannel, tools for selfcare.

Overhaul of branch network: new reception models, collaborative tools, connectivity.

Evolving banking systems migration to open, interconnected information systems.

IS & transaction security security standards and compliance (DSP2, GDPR).

Regulatory constraints : permanent alignment with European and national directives.

These transformations require us to rethink the entire value chain, from production to customer relations, drawing on cloud, data and IoT technologies.

 

Our expertise applied to the banking sector

01 Investment Banking & Asset Management
  • Corporate Banking
  • LCM & structured finance
    Transaction banking
    Trade Finance
    Cash Management & Payment
  • Markets (Sales, Trading, e-Trading)
  • Sales & Structurings
    Real-time Trading & Pricing
    E-Trading & algos
    Market Data & Connectivity
    Position management, intraday PnL
  • Middle & Back Office / Data
  • Post-trade & lifecycle
    Operations follow-up
    Reconciliations & commissions
    Reference systems & Data Quality
    Automation & STP
    02 Specialized Financial Services
  • Company financing
  • Corporate financing Credit, leasing, finance leasing, structured finance, trade finance
  • Customer & cash management
  • Factoring, cash management
  • Securities management, back office
  • Custody, settlement and delivery, account management, reporting
  • Asset management & institutional
  • Management mandates, dedicated funds, investor reporting
  • Fintech & innovation
  • Participative financing, payments B2B, APIs & Open Banking
    03 Retail & Private banking
  • Customer relations & distribution
  • CRM vision 360, e-banking, multi-channel
  • Products & services
  • Personal credit, savings, payment instruments, private banking
  • Accounts & operations
  • Opening, management, scoring, collection, interbank exchanges (SWIFT, SEPA)
  • Digitizing career paths
  • Digital onboarding, customer portals, selfcare
    04 Risks and regulations
  • Central services
  • Internal Audit
    Risk / Compliance control
    Finance / Accounting / Controlling
    HR / legal / purchasing
  • Compliance & safety
  • AML, KYC, filtering, reporting regulatory
  • Risk, Finance & Treasury
  • Market risks
    PnL & Control
    Regulatory
    Treasury / ALMT

    Gilles Fitoussi 

    Business Unit Manager